You may return an item for exchange or a refund within 30 days of delivery, just ship back the item. Buyer pays for return shipping.
Items Must Be In the Same New Condition.
All returned products must be unused (e.g. items cannot be used, worn, washed, damaged or altered), must be in new condition and in their original packaging, product must be unassembled and unmodified. We cannot accept returns of goods that are not in their original packaging. All returns must be sent back with the packing slip included in your original order. Products marked as Final Sale - Cannot Be Returned.
- You must CONTACT our customer care team first Click Here to report the return and obtain an RMA (Return Merchandise Authorization), or you may visit our Customer Care Page for more contact options.
- Any products that are sent back that do not follow our return guidelines will not be processed and no credit will be issued.
- Once we've received your returned product, a credit to your account or a refund to your credit card will be processed for the purchase price of the item.
- We aim to process all returns within one (1) week of receiving the item. Should you have any questions about the status of your return or how to return an item, please CONTACT our Customer Service team.
Please Note: Returns Sent Back Without RMAs Will Not Be Processed.
What to Do, If Item Damaged in Shipping?
If You Received Damaged Package / Item, Immediately Take Pictures of All Damages, Include Photos of Outer Package, Inside Package and All Damaged Goods. Soon As Possible Go To Your Local Post Office ( USPS, UPS or FedEx ) Bring Your ID, Tracking Number, Damaged Item (Proof) and Pictures and File Claim Report at Local Post Office, About Item Damaged in Shipping, They Will Give You Claim Report Number. After That Contact Us With Report Number and We Will Process Replacement Order.